FREE SHIPPING ON ALL ORDERS OVER $100AUD
SHIPPING POLICY
01. PROCESSING TIMES
All orders are processed within 7 business days. Orders are not shipped or delivered on public holidays. During high-volume endurance event periods, processing times may be slightly extended.
02. DOMESTIC SHIPPING (AUSTRALIA)
We ship Australia-wide
Estimate: [7-14 Business Days]
Free standard shipping is available for all Australian orders over $150 aud
03. INTERNATIONAL SHIPPING
The Slog ships to athletes worldwide. International rates are calculated at checkout based on weight.
Estimates: [14-21 Business Days]
Free Standard Shipping is available for all International orders over $200 aud
Please note: Customers are responsible for any local customs duties or import taxes.
04. TRACKING & DELAYS
Once your gear has shipped, you will receive a confirmation email with tracking details. While we strive to meet all estimates, delivery delays can occasionally occur due to carrier issues beyond our control.
05. LOST OR DAMAGED PARCELS
If your package arrives damaged, please save all packaging materials and damaged goods before filing a claim. Contact us immediately with photos of the package so we can resolve the issue with the carrier.